Interface Wien in the Am Schauplatz report “Ausgeliefert”

No electricity, crumbling walls, mold everywhere - these are inhumane conditions in which many newly immigrated Viennese people, including our clients, have to live in Vienna. The "Am Schauplatz" report "Ausgeliefert", which was broadcasted on May 23, sheds light on these unbelievable grievances and the systematic housing fraud that many refugees are exposed to.

Our project Startbegleitung für Asyl- und subsidiär Schutzberechtigte also plays a role in the program, which was watched by more than half a million viewers on Thursday. "We often heard about Interface in our conversations. That's the name of the place where asylum seekers and recognized refugees can come with their concerns", explains reporter Robert Gordon. A brief on-site inspection and an interview with the project manager of the Startbegleitung follow.

That Interface Wien is named as the place that gives people hope makes us particularly proud - especially of our great colleagues in the counseling service for asylum seekers and those granted subsidiary protection, who make arrival possible, dignified and humane, give hope and have a lasting positive impact on the lives of many people!

If you missed the program, you can watch it here !

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On October 28, 2025, the StartWien Hub received a very special visit: A real police officer stood at the door – this time not on duty, but in the spirit of dialogue, trust and clarification.

As part of the “GEMEINSAM.SICHER” initiative of the Austrian Ministry of the Interior, in cooperation with the Austrian Integration Fund (ÖIF), a bridge was built in the StartWien Hub – between the police and the people living in Austria.

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